Contact Us
Contact THRE
We'd love to hear from you! Whether you have questions about smart watch compatibility, shipping times, or need assistance with an order, our local support team is here to help.
- Email: info@thre.com.au (We respond within 24 hours)
- Phone: +61 405961983
- Business Address: > Blackburn, Victoria, 3130, Australia (Online Head Office Only - Not a Physical Retail Store)
- Company Name: THRE PTY LTD
- ABN: 37 680 551 866
- ACN: 680 551 866
- Operating Hours: Monday - Friday, 9:00 AM - 5:00 PM AEST
Frequently Asked Questions (FAQ)
- Where are you located and where do you ship from? THRE is a proudly Australian-owned and operated online retailer. All orders are processed and dispatched directly from our local facilities within Australia.
- How long will it take to get my order? We offer Free Standard Delivery within Australia via Australia Post. Standard shipping typically takes 3-5 business days. Order tracking information will be emailed to you immediately upon dispatch.
- What is your return policy? We provide a 30-day return policy for all unworn and unused items in their original packaging. If you need to request a return, please email us at info@thre.com.au to receive a return shipping label and return instructions.